Delivery & Returns
Packaging
At Two Paisleys, we are committed to sustainability and reducing waste.
That's why all our packaging is 100% recyclable and free from plastic.
By choosing eco-friendly materials, we aim to protect our planet and promote responsible consumption.
Join us in our journey towards a greener future by making environmentally conscious choices with every purchase.
Delivery
Most orders are dispatched within 1-2 working days of receiving your order unless we are experiencing extremely busy times ( Christmas & sales).
Orders are despatched Monday - Friday by Royal Mail or My Hermes.
UK post & packaging costs are as follows:
Free delivery for orders over £60.
£1.95 - £4.95 for standard delivery by Royal Mail.
Delivery within 3-5 working days.
Returns & Refunds
We hope that you will be happy with your order, however should you wish to return an item for any reason please notify us within 7 days of receiving your order by email at hello@twopaisleys.com for a return authorisation code.
Goods must be sent back within 14 days of receiving them.
All items must be returned in original condition with any original tags & packaging.
Return shipping costs have to be borne by you unless the goods are damaged or faulty.
We strongly advise using a tracked postage service with insurance as we cannot offer refunds for any items that fail to reach us.
We reserve the right to return any of the goods that do not meet Two Paisleys return requirements.
All products purchased on sale are non returnable.
We will process a refund to your original payment method as soon as we receive your return.Please note that this can take up to 5-7 working days to reach your account.